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Руководитель группы клиентских исследований
Я в деле!
Чем вам предстоит заниматься:

  • Lead customer research team & systematically build its capabilities, processes, talents
  • Develop and own research roadmap for Lamoda
  • Act as a business partner to Management board, Marketing, Commercial & Strategy 
  • Influence key strategic decisions to achieve Lamoda business goals
  • Develop holistic research practice via providing market & category knowledge, analytical deep dives, running relevant consumer studies, and continuously advising on customer behaviors and market trends
  • Uncover deep and relevant insights and ensure these are translated into actionable outcomes that improve customer lives and drive the business 
  • Act as a center of expertise for Customer knowledge, ensure common business performance understanding from the customer POV 
  • Promote Customer focus culture across all the teams 
  • Provide inspiring vision and leadership for your team to set priorities, scale for growth and elevate the overall impact of the team
  • Manage external research agencies to provide the highest level of quality in a cost-effective way
  • Develop new & innovative ways of research
Мы ожидаем:

  • 5+ years of research experience
  • Management experience is preferred
  • Leadership in building extensive research roadmaps/agendas and managing relationships with multiple cross-functional partners
  • Passion for translating findings into strategic business recommendations
  • Strong stakeholder management skills  
  • Skilled communication with a track record of successful collaborations
  • Experience in Brand & Media research
  • Advanced degree in research, social sciences, economics, or related field, is preferred but not required
Мы предлагаем:

  • Official employment, social package;
  • Competitive salary;
  • Flexible working hours, it is possible to plan working and personal time;
  • Challenging and engaging atmosphere in a team of professionals;
  • Discounts on the entire range of products;
  • Education of our employees: we share knowledge within the company, organizing internal meetings and taking part in external events;
  • Attending at the conferences as listeners and speakers (for those who want to prepare professionally for presentations with reports or presentations we have Speakers Club);
  • Relocation package for candidates living outside Moscow and Moscow region;
  • A comfortable office in Moscow (MCC Khoroshevo / m. Polezhaevskaya) with activities like table tennis, kicker, gym and yoga.